Patientdesk for agencies and IT firms
Patientdesk is the AI receptionist platform for dental agencies and IT firms.
Five building blocks, wired together so you can launch a branded AI receptionist for your dental clients without building the stack yourself.
The platform
The easiest way to build an AI receptionist
Five building blocks, PMS integrations, voice and telephony, a multi-tenant control plane, dental expertise, and marketplace billing, wired together so you can ship your own product.
Step 1
PMS integrations across the dental ecosystem
Ten practice management systems pre-wired across the US dental ecosystem. Eighteen months of integration work you skip on day one.
Step 2
The voice and telephony stack
Twilio provisioning, ElevenLabs voices, call recording, real-time transcription, regional routing, sub-second latency.
Step 3
Multi-tenant control plane
Clinic onboarding, workspace switching, per-clinic analytics, audited break-glass access.
Step 4
Dental domain expertise, baked in
Appointment-type matching, provider scheduling rules, deposit handling, recall and FTA playbooks.
Step 5
Marketplace billing via Stripe Connect
Subscription tiers, usage metering, your-margin revenue split, USD pricing.
What you'll sell
Five sellable product modules
Ordered as a natural ladder a dentist will buy into, from answering the phone all the way up to seeing every conversation.
Step 1
Inbound AI receptionist
A 24/7 voice agent that answers every call, books appointments straight into the PMS, and routes complex cases. Covers new patients, reschedules, after-hours, and overflow.
Step 2
Outbound campaigns
Pre-built playbooks for recall, FTA, TLC, treatment plans, and marketing lead conversion. The agent calls, books, and writes the appointment back to the PMS.
Step 3
Embeddable online booking widget
A booking flow that lives on the dentist's website. Real-time slot availability from the PMS, deposits via Stripe, brand-matched to the clinic.
Step 4
AI chatbot for web and SMS
GoHighLevel-powered relay that handles web chat and SMS conversations. Same AI brain as the voice agent, so it books appointments and answers questions in text.
Step 5
Call observability and analytics
Every call recorded, transcribed, and scored. Per-clinic dashboards on conversion, no-shows, and booking volume. The transparency layer that closes dentists.
Build vs buy
Build it yourself, or launch with Patientdesk
Same software, eighteen months of dental-specific engineering you skip on day one.
Build it yourself
PMS integrations for Open Dental, Dentrix, Eaglesoft, CareStack and more take around 18 months. You wire the voice and telephony stack (Twilio, ElevenLabs, recording, transcription) yourself. You engineer the multi-tenant control plane: workspace switching, RBAC, audit logs. You encode dental scheduling playbooks (appointment matching, deposits, recall, FTA) from scratch. You build marketplace billing: Stripe Connect, tiers, metering, revenue split. Ongoing maintenance for vendor changes, infra, security and compliance sits on your team. Voice quality drifts every release as models, prompts and vendor APIs change. When an agent fumbles a call and a clinic walks, that churn is on your team. When one engineer leaves, integrations stall and tribal knowledge walks. Time from signup to first clinic onboarded: around 18 months.
Launch with Patientdesk
PMS integrations for Open Dental, Dentrix, Eaglesoft, CareStack and more are included. The voice and telephony stack is included. The multi-tenant control plane with workspace switching, RBAC and audit logs is included. Dental scheduling playbooks for appointment matching, deposits, recall and FTA are included. Marketplace billing through Stripe Connect with tiers, metering and revenue split is included. Ongoing maintenance for vendor changes, infra, security and compliance is included. Voice quality is monitored and tuned across model updates, prompt drift and vendor API changes. Clinic churn from misfires is covered by a platform-managed SLA. The platform team owns the integrations, so engineering attrition on your side does not stall them. Time from signup to first clinic onboarded: 7 days.
Ready to launch?
Build your AI receptionist business this quarter
Book a 30-minute walkthrough. See the console with your branding, connect Stripe and your first PMS, and go live in seven days.
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