Patientdesk

AI Receptionist

Answers every call, 24/7, and books straight into your PMS. Priced per location by chair count, month-to-month.

Support level
  • Solo Inbound

    For a single-chair practice

    US$250

    per location / month

  • Small Practice Inbound

    For a two-chair practice

    US$350

    per location / month

  • Most popular

    Practice Inbound

    For three or more chairs

    US$500

    per location / month

Every plan includes

  • 24/7 AI call answering
  • Inbound minutes: unlimited
  • Concurrent calls: unlimited
  • Direct appointment booking into your PMS
  • Edit your AI agent in the web app
  • Personalised engineering onboarding
  • Email support
  • Additional locations: priced by chair count
  • Contract: month-to-month

What changes between plans

Inbound plansSolo InboundSmall Practice InboundPractice Inbound
Operational chairs123+
Appointment typesUp to 6Up to 6Up to 10
LanguagesEnglish + SpanishEnglish + SpanishAll supported languages
Priority WhatsApp support with engineering group · add-on+US$100 / month+US$150 / month+US$250 / month
AI website chat + booking widget+US$150 / month+US$150 / monthIncluded
Recall & reactivation agents · add-on10% of collected revenue from Patientdesk bookings

Prices are per location, per month. Recall & reactivation has no setup or fixed monthly fee; refunds and write-offs are excluded and attribution is agreed at onboarding.

Lead Generation

Managed ChatGPT, Meta and Google ads that bring new patients to your practice.

  • Platform

    Meta

    Meta Lead Generation plans
    Meta plansMeta Ads StarterChoose one approved treatment campaignUS$500per month · up to US$10,000 ad spendMeta Ads ManagementChoose two approved treatment campaignsUS$1,500per month · up to US$10,000 ad spend
    ChannelMeta AdsMeta Ads
    Campaign scope1 campaign type · choose one priority treatment2 campaign types · run two priority treatments
    Campaign typesChoose 1: Dental Implants, Veneers or Clear AlignersChoose 2: Dental Implants, Veneers or Clear Aligners
    Monthly ad spend at base management feeUp to US$10,000Up to US$10,000
    Each additional US$10,000 ad spend bracket+US$1,000 / month+US$1,000 / month
    Outbound Voice AI · optional add-on+US$1,000 / month · calls new leads immediately, with 5 call attempts per lead+US$1,000 / month · calls new leads immediately, with 5 call attempts per lead
    Free Patientdesk CRMIncludedIncluded
    SupportEmail supportPriority WhatsApp support
    Lead nurturing automationBasic · 2 SMS per lead5 nurturing SMS per lead
    Setup and customisationStandard setup · fast-launch Instant Form campaignCustom campaign and funnel setup
    Meta Instant FormsIncludedIncluded
    PMS appointment managementOnline booking includedOnline booking included
    Custom landing page— Not includedIncluded
    Conversion trackingIncludedIncluded
    Performance reportingMonthly reportingWeekly reporting
    Monthly call— Not includedIncluded
    Creative typeProven static adsHigh-quality professionally edited video ads
    Video editing by our in-house media teamNoYes
    Continuous campaign improvementMonthlyWeekly
    New ad publishing3 new ads every month3 new ads every week
    Split testing— Not includedWeekly
  • Platform

    Google

    Google Lead Generation plans
    Google plansGoogle Ads StarterGeneral Emergency Dentist Search campaignUS$500per month · up to US$10,000 ad spendGoogle Ads ManagementCore dental Search campaigns plus Local Services AdsUS$1,500per month · up to US$10,000 ad spend
    ChannelGoogle Search AdsGoogle Ads
    Campaign scope1 general Emergency Dentist Search campaign4 core dental Search campaigns + Local Services Ads
    Campaign typesEmergency Dentist Search onlyEmergency Dentist · General Dentistry · Dental Implants · Cosmetic Dentistry
    Monthly ad spend at base management feeUp to US$10,000Up to US$10,000
    Each additional US$10,000 ad spend bracket+US$1,000 / month+US$1,000 / month
    Outbound Voice AI · optional add-on+US$1,000 / month · calls new leads immediately, with 5 call attempts per lead+US$1,000 / month · calls new leads immediately, with 5 call attempts per lead
    Free Patientdesk CRMIncludedIncluded
    SupportEmail supportPriority WhatsApp support
    Lead nurturing automationBasic · 2 SMS per lead5 nurturing SMS per lead
    Setup and customisationStandard setup · fast-launch Search campaignAdvanced multi-campaign setup
    Local Services Ads— Not includedIncluded · setup and management where eligible
    Custom landing page— Not includedIncluded
    Conversion trackingCalls and form submissionsIncluded
    Performance reportingMonthly reportingWeekly reporting
    Monthly call— Not includedIncluded
    Continuous campaign improvementMonthly keyword, negative keyword and bid optimisationOngoing bid, keyword and ad optimisation
  • Platform

    ChatGPT

    ChatGPT Lead Generation plans
    ChatGPT plansChatGPT Ads ManagementManaged campaigns on ChatGPTUS$250per month · plus ad spend
    ChannelChatGPT Ads
    Campaign scopeManaged campaigns on ChatGPT
    Monthly ad spend at base management feePaid separately
    Free Patientdesk CRMIncluded
    SupportEmail support
    Lead nurturing automationBasic · 2 SMS per lead
    Conversion trackingCampaign performance reporting
    Performance reportingMonthly summary
    Continuous campaign improvementOngoing campaign optimisation

Advertising spend is paid separately. All Meta and Google Starter and Management packages add US$1,000 per month for every additional US$10,000 bracket (or part of one) in monthly ad spend above US$10,000. For example, with more than US$10,000 and up to US$20,000 in monthly ad spend, Meta Ads Management or Google Ads Management costs US$2,500 per month, or US$3,500 with the optional Voice AI add-on. ChatGPT, Meta and Google Ads are separate packages.

AI Chatbots

AI chatbots that talk with patients 24/7 on Meta DMs or SMS and manage appointments in your connected PMS.

  • Meta AI Chatbot

    Instagram and Facebook DMs

    US$250

    per location / month

  • SMS Chatbot

    Two-way patient conversations by SMS

    US$250

    per location / month

Every plan includes

  • 24/7 AI conversations
  • Answers patient questions
  • PMS appointment management: book, reschedule and cancel appointments
  • Human handoff
  • Support: email support

What changes between plans

Chatbot featuresMeta AI ChatbotSMS Chatbot
ChannelInstagram and Facebook DMsSMS

Plans are priced per location, per month. SMS message usage is billed separately. Ad management and ad spend are not included.

Online Booking Portal

Patients book real appointments from your website, straight into your PMS. Priced monthly, per practitioner.

  • Full-time practitionerUS$40per practitioner / month
  • Part-time practitionerUS$20per practitioner / month

Your monthly total is US$40 × full-time practitioners + US$20 × part-time practitioners.

AI Native PMS

Our AI-native practice management system is currently available only to clinics without an existing PMS. We do not offer migration from another PMS.

  • AI Native PMSUS$0Free forever
  • SMSUS$0.10per SMS segment

For clinics setting up their first PMS. SMS usage is charged separately at US$0.10 per SMS segment.

Google Review Automation

Sends neutral Google review requests to eligible patients after completed appointments, triggered from your PMS. No setup fee or subscription — you pay only for attributed 4- or 5-star Google reviews.

  • Attributed 4- or 5-star Google reviewUS$15per published 4- or 5-star review

No setup fee or monthly subscription. You are charged only for published 4- or 5-star Google reviews matched to a tracked Patientdesk review request. Reviews rated 1, 2 or 3 stars are not charged. Unmatched organic reviews are not charged.

AI SEO Bot

Writes and publishes the answers patients search for before choosing a dentist, so your practice is found on Google and in AI search. Works with WordPress, Wix and custom websites. One flat monthly fee.

  • 16 blogs per monthUS$400per month

Website Management

Ongoing management of your practice website by the Patientdesk team. One flat monthly fee.

  • Monthly serviceUS$350per month

Full Buildout

Opening a new dental practice? We build your patient acquisition system in 30 days and run your marketing for 6 months. For clinics ready to open and start seeing patients.

  • Full Buildout packageUS$20,000for one clinic location

Pricing covers one clinic location. Multiple locations require a custom quote and cost more. 6 months of marketing management is included. Advertising spend is paid separately.

Everything included in your buildout

  • Custom dental website and landing pages
  • Patientdesk PMS included
  • CRM setup and integrations
  • 24/7 AI receptionist and appointment booking
  • AI website chat, Meta and SMS chatbots
  • Online booking portal
  • 6 months of Google Ads management
  • 6 months of Meta Ads management
  • 6 months of SEO
  • 6 months of ChatGPT Ads management where available
  • Google review automation and patient follow-up
  • Website management and conversion tracking

Book a demo

30 minutes · Zoom

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